Grand Hotel Poltu Quatu

This was an anniversary, 5 years ago we got married. I had been in this terrific location for work 15 years ago and I said to myself I should have come back with someone special! That's it! Room/apartment brand new with all comforts! Reception very attentive to our needs! Special mention to Silvia, grazie! I read reviews, where people were critic about them. My answer is: be kind and smile, and you will see that people at work will give back everything with interests; if you act like a jerk... Bar with great quality food and much attention to details. Sofia over all for availability! Breakfast, simply the best ever quality and service! Really a Team of prepared and charming boys and girls. No mentions in particular because this success comes from organization and dedication. Bravi! No dinner in hotel, there are many other distractions outside :-) Last but not least: going to a private beach with a private taxi, everything offered by your hotel is priceless! Great idea and service! Super quality at right price, you cannot pretend the best at a discount rate ;-) Highly recommended. Anna & Giulio

BUYERS BEWARE - NOT AS ADVERTISED September 2023 Check in to a “mountain view” room and was greeted with a huge industrial machine directly in front of my window (and all the others on that side of the hotel), with a parking lot behind, and a highway overpass. Complained and was told there were zero rooms available to change to as they were all booked. Looked online and a third party had a different room available to book at the same price I originally paid. Staff member told me to just book that and she would cancel my original booking. I did that, and five minutes later a different staff member said they could not cancel the original so I ended up paying double for my stay. Staff then showed me several “upgraded rooms” over the course of three hours. The property is extremely spread out so the “sea view” rooms are also not really sea rooms - you can go outside your room and see a feint sliver of the marina, past buildings and a parking lot. I estimate that ~5% of the rooms in this hotel are on the side closer to the shops/marina (not a typical sea view). We settled on taking a pool view junior suite which they claimed was the same price as my double payment, which was not correct and no evidence was given to support that claim. The rooms are also extremely dated. AC went out all three nights of my stay. It took three days to get in touch with a manager. I left my phone and email night one and repeatedly went to the front desk but they were always “busy.” Once finally in touch with the manager we went back and forth over the course of a day with a result of them not helping me resolve the issue. Zero customer service and false advertising. There are many better hotels in the area in the same price range that are more updated and in better locations.

Leaving a 2 star review as the 5 minute taxi to baja sardinia apparently costs 48 euros each way, after being told it costs 7.50. Our fault for not getting it in writing I guess. The same taxi to the giant's tomb (about a 25 minute drive) was 40 euros each way. Can't help but feel that something is off here. This is the trend with the hotel, and area. A lovely place with good service, but utterly extortionate prices. A 750ml bottle of water is 8 euros, and there are no easy access routes to walk to nearby places, you have to go on a main road. Hire a car if you stay here, and to do that you will most likely need to hire it from the airport. Otherwise it's a nice hotel, cleaned regularly, with decent rooms and a nice pool. But not 5 star level, despite what the yachts in the harbour may suggest.

Great stay at Poltu Quatu. We were very satisfied with our stay..The apartments are huge and well decorated. You get free shuttle service to two different beaches and you pay nothing for the umbrella and sun beds.. Location of the hotel around the natural marina(bay) is definitely unique and worth to see. Another point worth to mention is extensive breakfast service..it is absolutely unbelievable..We also would like to take the opportunity to thank Jevad Andrea Kamal for his warm attention and help to find best restaurants around the hotel.. We loved every restaurant and bar he suggested..Thanks a lot. I sincerely do not understand why this hotel is underrated indifferent platforms..They certainly deserve better grading.